AI-Powered Digital Work Instructions: Turn Every Operator into a Top Performer
Give workers step-by-step interactive guidance, video, and agentic AI help right where the work happens.
Digital Work Instructions Meet Your Team on the Frontline
Paper binders, tribal knowledge, and outdated SOPs slow every shift down. Poka's digital standard work instructions software gives your operators, technicians, and maintenance teams clear digital steps for every job. You can build instructions in minutes, and your team gets them right when they need them. A built-in AI Assistant guides workers through each task, so they work with more confidence and less guesswork.







Stop Losing Knowledge to Retirements, Turnover, and Binders
Poka’s digital work instructions offer intelligent guidance for every worker, every shift.

Capture knowledge from where work actually happens
Your most experienced operators solve problems every day. With digital work instructions software, capture how they do it — in video, photos, and voice notes — and instantly serve that expertise to every worker on every shift. You’ll see less errors and rework, and better consistency and performance across every site.
Create new instructions faster with AI
Convert senior workers’ knowledge, videos, and documents into clear, step-by-step work instructions at up to 77% faster than manual processes. Update processes instantly when they change to keep teams aligned, safe, and paperless. Capture the process on your mobile device and have AI build the instructions.


Standardize work across every site, globally
Ensure every site follows the same up-to-date procedures with centralized, version-controlled work instructions. Adapt standards locally when needed while maintaining global alignment and compliance.
Solve problems with AI agents instead of following steps
Poka’s AI Assistant and AI agents empower frontline teams by delivering the right knowledge in context, exactly when it’s needed. They don’t just offer answers; they guide workers in real time to come to the best solution, reducing downtime and helping them resolve issues faster.


Close process gaps with continuous improvement
Continuously refine processes with real-time feedback and performance insights from the frontline. See where work breaks down, convert troubleshoots into knowledge, train operators, update standards, and scale productivity improvements across your entire operation.
Cut training time by up to 57%
Replace tribal knowledge with searchable, visual SOPs new hires can follow on day one. Instead of shadowing a senior operator for weeks, they get the same expert guidance built right into the task.

The Features Behind Poka’s Truly Interactive Work Instructions
So much more than “paper on glass”.
Engaging Work Instructions
Capture frontline knowledge, turn it into visual, immersive, standard work instructions that your workers will actually use and remember. Then scale it across your operations.
Intelligent Content Creation
AI instantly converts legacy documents, videos, and knowledge into step-by-step, visual work instructions and training content.
Agentic AI-Guided Assistance
AI-driven, contextual guidance that adapts in real time to help your frontline complete tasks more efficiently.
QR Code Access
Instant, on-demand access to interactive work instructions and knowledge at the point of use.
Multilingual Support
Streamline global communication and collaboration with support for over 70 languages.
Access Controls
Limit access by user, role, site, or line so workers see only what they need.
Analytics and Performance Insights
Automatically get usage, performance, and improvement opportunities with built-in analytics that drive data-informed decisions.
Version History for Audits
Maintain full traceability with built-in version control for your work instructions. Ensure compliance, accountability, and standardized processes.
Real Jobs on the Floor, Done Right Every Time
+3,000 manufacturing, energy, and mining sites use Poka’s digital work instructions to make every shift efficient, regardless of who’s on the floor.

Centerlining
Reduce defects and scrap by making it easier for operators to verify settings and flag deviations the moment they happen.

Changeovers
Cut changeover time and scrap.Operators follow the same proven sequence every time, regardless of experience.

Production Checks
Catch quality issues before they multiply by standardizing hourly checks and capturing data in-line without stopping work.

Safety Audits
Catch hazards quickly with digital audits that include photo evidence, sign-offs, and automatic escalation of findings.

Lift Inspections
Prevent accidents and downtime. Pre-shift inspections are done fast, logged automatically, with escalation built in.

Lockout/Tagout (LOTO)
Protect workers with step-by-step energy isolation procedures that include PPE callouts, visual markup, and supervisor sign-off.
The AI-assisted PDF and video-to-work instruction tools have significantly reduced the time required to create documentation and make it readily available to our frontline staff. We've seen real improvements in traceability, accountability, and mean time to repair.
GE Appliances
Digital Work Instructions Resources
Frequently Asked Questions About Digital Work Instructions
Core features to look for include: mobile access, multimedia support (text, images, video), instant updates across sites, and built-in data capture. Also prioritize ERP/MES integration, multilingual support, and offline functionality for areas without reliable connectivity. Poka includes all of these, plus a bonus: AI-assisted authoring. It converts existing PDFs and videos into instructions automatically, speeding up content creation.
Ready to Make the Jump From Paper SOPs to Interactive, Digital Work Instructions?
Poka’s modern connected worker platform does even more:
- Train workers with modern skills management
- Get AI-agents to help troubleshoot
- Improve collaboration across teams and sites
- Unlock powerful performance insights with analytics
- Escalate issues with action boards
Poka has quickly become part of our daily operations and is helping to capture best practices in a centralized, easy-to-access knowledge base.
Head of Manufacturing IT



