Why Use Poka, the Leading AI-Powered Platform for Connected Work
Poka is the Industrial AI Platform for Connected Work built for industrial and manufacturing organizations who need to operationalize knowledge at scale. Validated procedures, real-time skills visibility, and operational intelligence, exactly where work happens: in the hands of your frontline.
Over 3,000 sites across manufacturing, mining, and energy use Poka to get more output from their existing assets, scale their workforce’s training and knowledge, and lower costs and risk in their operation.
Trusted By Industrial Fortune 500 Companies
Three outcomes that show up directly in your operating results.
See how our AI-powered connected worker platform solves the specific problems slowing down your operation, and how those fixes add up to better plant performance.
01. More output from the assets you already have
Unplanned downtime and slow recovery
The Problem
A pump throws a fault on the third shift. The operator who knows that line is on holiday. The troubleshooting binder is two revisions old. By the time the call escalates and the right answer is found, the line has been down for forty minutes and the day's output is gone.
How Poka Solves It
Poka puts the troubleshooting answer where the work is — on the operator's tablet, in their language, with the current validated procedure. Searches every resolution captured across the same asset class, across every plant in your network. When the fix lands, Poka captures it — ranked by where it worked and where it did not. The next time the same fault fires on the same equipment, the validated answer is already there.
Slow changeovers and new-product ramp-ups
The Problem
The line stops for changeover. The setup steps live in three documents and two people's memories. Half the shift is gone by the time the line comes back in spec. Across thirty changeovers a month, that is a full week of capacity lost to the gap between knowing the changeover and running it the same way every time.
How Poka Solves It
Poka turns the changeover into one validated run sheet every operator follows the same way. Skills matrices show who is certified for which line and which product. The corrections from the last changeover live inside the run sheet, not in someone's memory of it. The line comes back in spec faster, on the first attempt.
New lines and sites that never catch up to your best one
The Problem
One plant runs at 99%. Three others sit at 70 to 85%. You know the gap is people and process, not equipment. The playbook that makes the flagship work lives in the heads of the people who built it. When corporate copies the assets to a new line, the playbook does not travel. The standard never arrives.
How Poka Solves It
Poka makes the playbook portable. Work instructions, skills matrices, validated fixes, training programs — all captured at the leading site, deployed to the next one with the standard intact. Every plant added strengthens the network. New sites inherit what twelve years of running the flagship taught, not what someone remembered to write down.
02. Lower Cost and Risk
Defects, scrap and rework
The Problem
The first-pass quality number on the dashboard rolls up. The reason behind it does not. A defect pattern that starts on one line gets caught two weeks later by quality, after the rework has compounded. The data sits in three systems. The people closest to the problem do not see it until the variance report.
How Poka Solves It
Poka closes the loop at the line. Operators capture quality issues at source with photos and root-cause context, on the same tablet they use for work instructions. The pattern surfaces across shifts and sites before the rework scales. The fix becomes a validated procedure. Feeds back into your existing quality system, not into another island.
Output and quality that change from shift to shift
The Problem
Day shift consistently hits the number. Night shift comes in 6% lower. The supervisor running each shift is competent. The operators are trained. The difference is in the procedures that get followed slightly differently, the workarounds that crept in over time, the senior knowledge that lives on day shift and never reaches the others. The variance feels personal. It is structural.
How Poka Solves It
Every operator, every shift, runs the same validated procedures from the same source. Hands-free, in their language, on the floor. The senior tech's expertise from day shift becomes the baseline for night, weekends, and the contractors who join for peak season. Shift-to-shift drift stops. Workarounds that only one person knows stop being a single point of failure.
Uncertified work and out-of-date procedures
Uncertified work and out-of-date procedures
The Problem
An auditor walks in. The work instruction on the floor is rev 4. The approved version is rev 6. The operator running the line was last formally certified on the predecessor product. The paper trail to prove otherwise is in a binder three buildings away. The first finding is yours to manage. The second becomes the regulator's letter to your CEO.
How Poka Solves It
Poka holds one source of truth. The validated, current work instruction — pushed to every floor, every language, every shift, the moment it ships. Live skills matrix per operator, per shift, per line — who is certified for what, in real time. The audit trail is automatic. FDA 21 CFR Part 11, ISO 9001, OSHA, BRC. The auditor walks out with the answers, not the questions.
03. A Workforce that scales with you
New hires who take months to get up to speed
The Problem
Average annual turnover in manufacturing is 37%. Average tenure is four years, down from twenty in 2015. A new operator joins. The training binder takes three weeks. The shadowing period takes another four. For two months the line runs at 80% of normal while the new hire learns what the senior operator already knows. Across thirty hires a year, you are paying for incomplete capability on a quarter of your workforce, every quarter.
How Poka Solves It
Day one, the new hire opens the same tablet the senior operator uses. The work instruction shows them what to do. The video shows them how. The skills matrix tracks what they have proven they can do, and unlocks the next thing. Onboarding compresses from months to weeks. The first solo shift looks like the third.
Decades of experience walking out the door
The Problem
One in three manufacturing workers will retire by 2030. The senior maintenance tech retires next March. Thirty-five years on the line. He knows why pump 7 always needs the extra half-turn at startup, why the wrap shrinks differently in winter, why the changeover from product B to product C never works on the documented procedure. None of it is written anywhere. When he walks out, the plant loses a knowledge bank no training program is built to replace.
How Poka Solves It
Poka pairs the retiring tech with the work-instruction author through his last six months. The half-turn, the winter wrap behaviour, the changeover quirks — filmed at the line, validated by engineering, turned into the procedure every operator who comes after him will run. The Knowledge Flywheel does the rest. The retirement still hurts. The plant still operates the next morning.
Not enough cross-trained people to flex with demand
Not enough cross-trained people to flex with demand
The Problem
Demand spikes on line 3. The two operators trained for that product are on vacation and parental leave. Line 1 has six people who could cover — but only on paper. Nobody knows for sure who is actually certified on what. The supervisor rebuilds the shift plan on a spreadsheet. The line runs short. The decision was made on inventory, not capability.
How Poka Solves It
Poka turns the skills matrix into a live capability graph. The supervisor sees in seconds who is certified for what, who is one training session away, who needs a refresher, and who is a single point of failure for the line this week. Cross-training paths become visible across the workforce. The shift plan is built on what your people can actually do — not on who happened to be here last month.
The Results Speak for Themselves. The Proof Is on the Floor.
Leading companies in manufacturing, energy and mining use Poka’s connected worker platform to operationalize their workforce knowledge and drive productivity across sites, including Bosch, Nestlé, L’Oréal, Danone, Coty, and Tetra Pak.
Eight percent productivity lift on the first plant. Fifty-seven percent faster new-hire onboarding. One hundred percent skills visibility across the operation. Twenty-seven percent fewer training hours. These numbers came from the same nine challenges your teams face every day.
What they built with Poka is not a point solution. It is the operational standard, the playbook that travels with the work, wherever work happens.
See how they did it
Read customer stories from Bosch, Nestlé, L’Oréal, Danone, Coty, Tetra Pak and more.