Industrial AI Agents for Connected Work: Cut Downtime, Speed up Decisions
Poka's AI agents work alongside your operators, supervisors, and technicians, gathering context and surfacing answers right in the flow of daily work.
3,000+ Global Rollout Success Stories
Meet Poka’s AI Agents
Each Poka agent has a clear job, boundaries, and contribution to your KPIs.
They work together and with the operators on your floor through the Poka AI Assistant.
Knowledge Agent
Get instant answers from your own knowledge base
The Knowledge Agent searches across your work instructions, troubleshooting guides, and critical documents to deliver a clear, actionable answer right when your workers need it.
The Result: No searching. No guesswork. No tab-switching.
Use Cases: Operator questions mid-task. Tribal knowledge gaps. Cross-shift handoffs. New-hire ramp-up.
Benefits: Faster, more confident frontline decisions. 57% faster new-hire onboarding.
Analytics Agent
Understand your data without waiting on an analyst
The Analytics Agent analyzes trends across your operations and surfaces insights in seconds. All you have to do is ask it a question about your data and you’ll get quick, actionable answers. No reports or complicated spreadsheets to build. No data to export. No need to call an analyst.
The result: Faster, smarter decisions at every level from operator to site manager to COO.
Use Cases: Tiered meetings. Daily management huddles. Analytics. Loss analysis. Quality investigations. Performance reviews.
Benefits: More decisions move from gut feel to data-backed, grounded actions.
Problem-Solving Agent
Troubleshoot issues faster and more effectively
When issues occur, the Problem-Solving Agent guides operators through resolution using historical data and proven best practices. With operator approval, it can also track, escalate, and close issues. This ensures problems are managed consistently.
The result: Less downtime, fewer repeat failures, more consistent performance across every shift.
Use Cases: Unplanned downtime. Quality deviations. Safety incidents. Repeat failures.
Benefits: Faster resolution. Fewer reoccurrences.
Formless Issue Agent
Capture more issues faster, right from the conversation
The Formless Issue Agent handles issues end to end in plain language. Create one, update it, resolve it, assign a task, and drop a comment. All without opening the issue itself. You don’t need to stop the job to navigate the system or waste time hunting through dropdowns.
The result: Faster issue handling, with nothing to fill out by hand.
Use Cases: Breakdown reporting. Issue updates and resolution. Task assignment. Commenting and handoffs. Shift handovers.
Benefits: More issues captured and moved forward, with better data, in less time.
Similar Issues Agent
Repeat less work across shifts and lines
The Similar Issues Agent searches across your open, resolved and archived issues to surface what's most relevant in the moment — an open issue that matches yours, or notes on how a similar problem was solved before. This reduced duplicate tickets and time spent rediagnosing previously solved problems. Historical knowledge stays accessible to everyone who needs it.
The result: You either join an issue that's already moving, or you get a proven fix before the problem needs to be escalated.
Use Cases: Duplicate prevention. Troubleshooting. Knowledge reuse.
Benefits: Faster resolution, fewer duplicate tickets, and less repeated work across shifts and lines.
Don’t see the Agent you’re looking for?
AI Studio
Design custom industrial AI Agents that scale with your operation
Easily build your own AI agents, no code required. You design them for your exact process, connect them to your enterprise systems, and set their behavior by role. Scale them across every plant as your needs grow. That means you can adapt fast, without waiting on engineering or outside help.
Recognized as a leader in Augmented Connected Worker Platforms
#1 in Innovation
Frost & Sullivan 2025 Radar Report, Augmented Connected Worker Platforms
We envision a future where every frontline worker can reach their full potential—empowered, augmented, and increasingly autonomous through AI.
CEO @ Poka, An IFS Company
Frequently Asked Questions
Industrial AI agents are AI tools built for plant floor work. Unlike general AI assistants, they connect to your operational data, equipment, and workflows to answer questions, guide tasks, and surface insights in real time. Poka's industrial AI agents run inside the connected worker platform your frontline already uses.
Knowledge That Stays on the Floor, Even When People Don't
AI agents are one part of Poka’s connected worker platform, built to capture what your best people know and put it in every frontline worker’s hands.
- Digital work instructions that automatically update across sites when a process changes
- Skills tracking that shows who's qualified for what, instantly
- Frontline communication that reaches every shift, on every line
- Issue and task management that follows a problem from report to resolution
- Training that gets new hires confident on the floor within their first week
Poka has quickly become part of our daily operations and is helping to capture best practices in a centralized, easy-to-access knowledge base.
Head of Manufacturing IT