Maintenance Use Cases

Poka for Industrial Maintenance Teams: Prevent More Breakdowns

From preventive maintenance rounds to LOTO compliance, our connected worker platform integrates with CMMS and EAM systems to reduce unplanned downtime, extend asset life, and improve PM compliance.

See it in Action

A person viewing machine instructions on a mobile device

Real Customers. Real Results.

Trusted By 3,000+ Sites Worldwide

+8%

Productivity improvement
Bosch

-2.9%

Reduction in unplanned downtime
Nestlé

Hrs → Mins

Maintenance resolution time
Leclerc Group

The Connected Worker Platform Built for Modern Maintenance Teams

From compliance-critical procedures to unexpected breakdowns,
Poka keeps your industrial maintenance program structured, documented, and on track.

Make LOTO the procedure no one can skip

Deliver step-by-step lock-out tag-out procedures to technicians and operators at the point of work, with every step confirmed before the next one appears. Build a complete audit trail across every execution and track skills gaps and training progress, so you can prove compliance and close the gaps before your next audit.

Stop explaining why the preventive maintenance didn’t get done

Give technicians structured digital preventive maintenance checklists with step validation that make skipped rounds visible immediately and raise completion rates across your program. Catch developing equipment problems earlier, build the compliance documentation your audits require, and give your reliability team the asset health data they need to get ahead of failure.

uc maintenance preventive maintenance rounds

Cut the time between fault and fix

Route equipment outage reports to the right technician automatically and surface the relevant work instructions on their device before they reach the machine. Build a breakdown history by asset over time, and use the data to understand which equipment is driving the most downtime, plus what's actually causing it.

Empower operators to catch problems earlier

During condition monitoring rounds, enable operators to track and record equipment conditions on digital forms from the floor where issues first appear. Create a digital asset health record from every round, generate early warning signals when readings drift, and build the foundation your maintenance team needs to shift from reactive to predictive.

Problems that used to take hours to solve are now resolved in a few minutes.

Marcela Muñoz
Business Unit Manager, Leclerc Group

More Ways to Keep Your Assets Running and Your Maintenance Program Compliant

Poka's forms, digital work instructions, and issue management tools help with all industrial maintenance workflows.
See how +3,000 sites across manufacturing, energy, and mining use our connected worker platform for maintenance.

Work Order Documentation

Record work order details, completion notes, parts used, and technician sign-off in a clear digital format. Integrates with your CMMS or ERP.

Maintenance Skills & Certification

Track technician certifications, LOTO authorizations, and equipment-specific qualifications using Poka's built-in maintenance skills matrix. Identify gaps and assign training before a certification lapses or a compliance audit arrives.

Corrective Maintenance Tracking

Log corrective actions from fault to resolution. Use structured cause codes, repair descriptions, and track time. Build the failure history your reliability program needs.

Maintenance Audits

Run structured digital audits of maintenance procedures, documentation quality, and PM compliance. Assign, track, and close findings in the same workflow.

uc healthsafety fire equipment inspections

Equipment History Logs

In each PM round, check conditions and log faults and corrective actions for every asset. This builds a structured, searchable history that shapes future decisions.

See Poka in a Real Maintenance Program

See how manufacturers like Bosch, Nestlé, and Leclerc reduced downtime and improved maintenance performance with Poka. Borrow their playbooks.

Read Customer Stories

Unplanned downtime reduction
LOTO compliance verification
PM completion rate improvement
MTTR reduction
Asset condition trending

Frequently Asked Questions

What is MTTR?

MTTR (Mean Time To Repair) measures the average time between a fault and equipment returning to service. Poka reduces it at every step: faster fault logging, automatic technician routing, digital troubleshooting on the device, and completion verification before sign-off. Leclerc Group reduced maintenance resolution time from hours to minutes.

What is asset maintenance?

Asset maintenance is the regular upkeep of machines and equipment to keep them running safely and on schedule. It covers inspections, repairs, cleaning, and part replacements. The goal is to prevent breakdowns before they happen and extend equipment life. Poka helps frontline teams log issues and access repair procedures directly from the floor.

What are some effective maintenance troubleshooting techniques?

Effective maintenance troubleshooting starts with a clear description of the problem, then works through likely causes one by one. Common techniques include the 5 Whys, fault tree analysis, and visual inspection checklists. Having documented procedures in place is key. Poka gives technicians instant access to repair guides and step-by-step instructions right at the machine.

How does Poka help with LOTO compliance and documentation?

Poka delivers LOTO procedures as step-by-step digital work instructions on the technician's mobile device. Each step must be confirmed before the next appears, and critical steps can require photo verification. Every execution is timestamped and stored permanently. Procedures update automatically across all devices. For audits, every LOTO execution is retrievable by date, asset, and technician.

Can Poka replace our CMMS?

No. Poka is a connected worker platform that works alongside your CMMS, not a replacement for it. CMMS systems handle work orders, asset registers, and scheduling well. They don’t handle getting the right procedure to the right person on the floor. Poka fills that gap, connecting to your CMMS through open APIs so data flows automatically, with no manual re-entry.

How does Poka support a shift from reactive to preventive maintenance?

Poka supports a factory’s shift from reactive to preventive maintenance with digital PM checklists and condition monitoring. Step validation raises PM completion rates and makes skipped rounds visible immediately. Condition monitoring captures asset health data against set thresholds and alerts when readings drift. Over time, that data shows which assets are degrading before they fail.

How do maintenance technicians use Poka in the field?

Technicians access Poka on a phone or tablet at the machine. When assigned a PM round, work order, or fault, the relevant work instructions open on their device with step-by-step guidance, photos, and equipment-specific notes. They complete each step, log observations, and submit the record in the flow of the work. Poka works offline and syncs automatically.

Does Poka connect to SAP, Oracle, or other CMMS and ERP systems?

Yes. Poka connects to SAP, Oracle, and most major CMMS and ERP systems through open APIs and Poka Automate, supporting 200+ manufacturing integrations. Common patterns include automatic work order creation when a fault is logged, status syncing between systems, and PM records pushed to your CMMS. Leclerc Group's Poka and SAP integration cut MTTR from hours to minutes. Learn more about Poka’s integrations.

How quickly can a maintenance team get started with Poka?

Most maintenance teams deploy their first use case, typically LOTO procedures or PM rounds, within two to three weeks. Poka's mobile-first design means technicians need minimal onboarding to use it on their first shift. For CMMS integrations, Poka provides documented integration patterns and a sandbox to test before go-live. Enterprise rollouts follow a methodology refined across 3,000+ site implementations.

What is the difference between preventive and predictive maintenance?

Preventive maintenance is scheduled work done before equipment fails: regular inspections, PM rounds, and condition checks. Predictive maintenance uses sensor data to predict when equipment will fail so maintenance happens only when needed. Most plants start with preventive and build toward predictive over time. Poka's PM rounds, condition monitoring, and fault logging build the data foundation predictive maintenance requires.

What is a maintenance skills matrix?

A maintenance skills matrix shows which technicians are qualified for specific tasks, including LOTO authorizations, equipment certifications, and safety qualifications. It helps supervisors assign the right person to each job, plan training before a certification lapses, and prove compliance during audits. Poka tracks all of this in one place and lets supervisors assign training directly when a gap appears. Read more: How Nestlé Boosted Training and Efficiency with Poka.

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Join 3,000+ Sites Already Reducing Downtime With Poka

Poka gives your maintenance team what they need to do both planned and reactive maintenance in one platform.

Fewer unplanned breakdowns, with connected preventive maintenance
Stronger LOTO compliance, built into daily workflows
Extend asset life, with consistent, trackable maintenance rounds
Improve PM compliance, across every technician and shift
Seamless CMMS and EAM integration, no extra systems to manage

Poka has quickly become part of our daily operations and is helping to capture best practices in a centralized, easy-to-access knowledge base.

Arne Smolarz
Head of Manufacturing IT