The Connected Worker Platform for More Resilient Industrial Manufacturing Teams
Your knowledge, uptime, and consistency are under pressure. Poka captures what your best people know so every shift, at every site, executes it the same way.
Trusted by the Biggest Names in Manufacturing
Top Challenges Facing the Industrial Manufacturing Industry
Industrial manufacturing is under more pressure than ever. The workforce is harder to attract and keep. Equipment is more complex. Critical information falls through the cracks between shifts and sites.
Skills gap and labour shortages
Experienced operators are retiring faster than companies can replace them. New workers are harder to attract and keep. When a veteran leaves, years of production knowledge leave too, and it rarely lives in a system the next hire can access. New hires need to perform fast, with less hands-on coaching than before.
Unplanned downtime
When a critical machine fails, the clock starts right away. Operators wait for support while technicians arrive without context. The same problems keep recurring because nobody wrote down how the team solved them last time. Every minute lost between problem and fix costs production hours.
Inconsistent execution
You can write the standard. The harder problem is getting every shift, line, and plant to follow it the same way. Informal coaching and outdated binders create variation, and by the time a problem shows up in a report, production has moved on.
Fragmented, paper-based information
In most plants, the people doing the work and the systems tracking it don't talk to each other. Safety checks and production data sit in paper logs and spreadsheets, summarized hours later. Supervisors spend their time collecting information instead of acting on it, and when something goes wrong, piecing it together is slow or impossible.
Preserve Knowledge, Improve Productivity, and Drive Consistent Execution Across Every Site
Poka is industrial manufacturing software that actually connects and engages your frontline. It brings your work instructions, training, knowledge, communication, and data into one connected worker platform every team member can access from the floor.
Knowledge that stays in the building
Poka turns your experienced operators' know-how into digital work instructions and troubleshooting guides every team and shift can search. When a veteran retires, their expertise stays in the platform. USG used Industrial AI to build 2,400 instructions and saved thousands of hours.
Less unplanned downtime
Operators log issues with context the moment they happen. The right technician arrives with shift history and prior fixes. Bosch reported a 54% improvement in Mean Time Between Repair after adopting Poka.
Consistent execution across every site
When every operator follows the approved procedure, variation between shifts and plants disappears. Analytics catch drift the moment it starts, so your average plant runs more like your best one.
Faster onboarding to standard
New hires follow guidance from your best operators from day one, and Poka tracks skills automatically. Customers onboard up to 45% faster.
Real-time visibility instead of paper
Poka captures quality, safety, and production data at the source and shows it right away, so leaders can act on it immediately. Customers process audit data up to 97% faster.
Measurable productivity gains
When teams stop chasing information and start acting on it, the floor runs better. Poka customers see a 24% productivity gain on average.
What would 54% improvement in Mean Time Between Repair look like on your floor?
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The Poka Capabilities That Matter Most for Industrial Manufacturing
Poka is one connected platform. Each capability reinforces the others, building a culture of continuous improvement.
Your most experienced operators carry years of process knowledge in their heads, and it's retiring with them. Poka captures it as digital work instructions and troubleshooting guides, in video, photos, or written steps, searchable across every team and site. Industrial AI turns PDFs and manuals into structured instructions automatically.
Poka gives supervisors a live view of training completion, skill levels, and certification status for every worker, role, and site, and delivers training at the point of work. New hires learn from your best operators, and expiring certifications flag automatically before they become a compliance gap.
45% faster onboarding | 38% higher workforce retention
When a machine goes down, operators report it with photos, video, and asset context. Poka routes the report to the right technician with shift history attached. Every resolution becomes a permanent record the next team can use to stop recurring failures.
20 to 40% faster issue resolution | Full audit trail from report to resolution
Poka turns your team's daily data into role-based dashboards leaders can act on in real time. Spot recurring issues by line, shift, or equipment before they become a pattern, and ask a plain-language question for an immediate answer.
97% faster audit data processing | +24% productivity gains from cross-site reporting
Poka AI gives frontline workers an intelligent assistant that answers questions, guides troubleshooting, and surfaces the right procedure in real time. No supervisor call. No binder search. Purpose-built AI Agents go further. The Knowledge Agent pulls trusted answers from your SOPs. The Analytics Agent surfaces trends with no report to build. The Problem-Solving Agent walks operators through abnormal events step by step.
How Poka Turns Daily Work Into Continuous Improvement
The best industrial plants get better over time. Every shift and every resolved problem makes the next one slightly more effective.
Poka creates that cycle. Every issue an operator logs and every fix a technician makes becomes a permanent troubleshooting record the next team can use, so failures stop recurring. Near-miss reporting goes up, and teams correct quality deviations at the source, turning them into the standard. New workers get clear training paths and make fewer errors.
Over time, unplanned downtime falls. Execution lines up across shifts and plants, so your average plant runs more like your best one. Experienced workers stay because they feel equipped, and productivity gains flow straight to the bottom line. The best plants improve on every shift. Poka makes that possible.
Whether You Run the Line or the Plant, Poka Works for Your Team
Whether you run a high-volume production line, oversee reliability across a dozen plants, or onboard new operators against a retirement wave, Poka adapts to your team's workflows.
Operators get instant access to the approved procedure for every product, line, and changeover. The AI Assistant guides them through abnormal events, so they resolve common stoppages without waiting for support.
Surface improvement ideas directly from the frontline. Use Analytics to find recurring issues by line, shift, or equipment. Turn operator observations into real process changes.
How Leading Industrial Manufacturing Companies Use Poka
Bosch
Bosch Automotive: From 20 disconnected tools to 2 integrated systems
Bosch Automotive replaced 20 disconnected tools with 2 integrated systems on Poka, connected to SAP and MES. Issue resolution time dropped 60%, saving 200,000 euros a year. Bosch runs it across all 12 manufacturing divisions as its second-most important system after MES.
Tetra Pak
Tetra Pak: 20,000 work instructions across global operations
Standardizing work across tens of thousands of employees is a scale problem most tools can't solve. Tetra Pak deployed more than 20,000 digital work instructions and connected 30,000 employees on Poka, cutting hours to maintain skill matrices by 50% while tracking 1,200 skills per factory.
USG
USG: Capturing retiring operator knowledge at scale
A retiring, tenured workforce and heavy new-equipment investment pushed USG to adopt Poka. Using Industrial AI, USG built 2,400 work instructions and saved thousands of hours, with rollout training taking about an hour per site. Operators picked it up quickly, and expertise once locked in senior operators' heads now lives in the platform.
Go Deeper on Connected Work for Industrial Manufacturing
Frequently Asked Questions
Poka publishes one approved procedure and sends it to every plant and shift right away. Operators always see the current version, and dashboards flag any site that starts to drift. A best practice from one plant can roll out to the whole network in days. Bosch, Tetra Pak, and USG use Poka to standardize execution.
Say Goodbye to 20 Disconnected Tools. Hello to One Connected Platform.
Bosch replaced 20 systems with Poka and cut issue resolution time 60%. Here's what that could look like on your floor:
- See your work instructions, training, issues, and data in one place
- Get a live view of skills, certifications, and SOP adherence across every site
- Watch how operators log and resolve issues without waiting on a supervisor
- No rip-and-replace — Poka connects to SAP, IFS Cloud, and your existing CMMS
See exactly how your operation can leverage the best industrial manufacturing software for connected work.
Poka is becoming our second-most important system after MES. It connects people, processes, and knowledge, all in one place.
Manager of Manufacturing Digitalization, Bosch Automotive
